LEGAL NOTICES - MAISON ONADO
1. In accordance with the provisions of articles 6-III and 19 of the law for confidence in the digital economy, we inform you that:
This site is the property of the company ONADO. Registered in the Bobigny Trade and Companies Register under number B 804 387 090 whose head office is at 70 Avenue Victor Hugo 93300 Aubervilliers.
E-mail : clients@maisononado.com
SIRET number: 80438709000041
2. Access and content:
2.The user acknowledges having read this legal notice and undertakes to comply with its provisions.
3. Access to the website is free.
4.However, certain parts of the site are only accessible to users with a personal account and a password.
5. Access for users of the website who do not have a personal space is strictly limited to the free area of the site.
6. The user of the site who does not have a personal space is prohibited from having any access to the personal space and undertakes not to enter or attempt to enter this space. Such access will be considered fraudulent access within the meaning of the provisions of the Penal Code.
7.If the user of the site who does not have a personal space enters such a space, without rights, inadvertently, he undertakes to inform the editor of the site at the following address: clients@maisononado.com
8.The user of the site undertakes to consider that all data of which he becomes aware during such access to the personal space is confidential data and undertakes, consequently, not to disclose them.
9.The user of the website Maisononado.com acknowledges having the skills and means necessary to access and use this site.
10.The user of the website Maisonado.com acknowledges having verified that the computer configuration used does not contain any viruses and that it is in perfect working order.
11.Maisononado makes every effort to offer users available and verified information or tools but cannot be held responsible for errors, lack of availability of features or the presence of viruses on its site.
12.The website Maisononado.com is accessible 24 hours a day, 7 days a week. The publisher of the website cannot, however, be held responsible for discontinuities of the site and its services, whether voluntary or not. . In addition, for maintenance reasons, the website publisher may interrupt its site and will endeavor to notify users in advance.
13.The information provided by the publisher of the website is for information purposes only and cannot exempt the user from a complementary and personalized analysis.
14.The publisher of the website cannot guarantee the accuracy, completeness or timeliness of the information published on its site.
15.The information that appears on the site is provided for general information purposes. They are not, in any way, legal opinions or advice intended for any person or for any use and should not be considered as such.
16.The publisher of the website cannot be held responsible for any damage that may be caused by the use of this site.
17.Consequently, the user acknowledges using this information under his exclusive responsibility.
18.The user undertakes to use the services of the site as well as all the information to which he may have access only for personal reasons and for purposes consistent with public order, good morals and rights. some thirds.
19.The user undertakes not to commit any act that could jeopardize the computer security of the website or the computer system of other users.
20.The user undertakes not to commit any act that could jeopardize the computer security of the website or the computer system of other users.
21.The user undertakes not to interfere or interrupt the normal operation of the site.
22.The user undertakes not to commit any act for commercial, political, advertising reasons or any form of commercial solicitation and in particular the sending of unsolicited emails.
23.The user undertakes not to collect, use, or carry out any processing of the personal data of other users. He undertakes, when requested, to only provide information concerning him that is complete, accurate and up to date.
3. Information technology and freedoms
24. In accordance with the law of January 6, 1978 relating to data processing, files and modified freedoms, the user is informed in particular that Maisononado as data controller, implements processing of personal data with the aim of main purposes:
•management and monitoring of site registration and customer relations;•management and monitoring of orders, payments, deliveries and returns of products;•management and monitoring of the blog;•sales and marketing management;•customer segmentation; •measurement of quality and satisfaction; •commercial prospecting and personalization of offers; •fight against fraud and unpaid bank card payments; •statistical studies.
25.The fields identified in the forms on the site by an asterisk are mandatory. Otherwise, the processing of requests could be affected or made impossible.
26.Some of the data collected may be communicated to technical service providers or commercial partners.
27.The data (identity, personal life, economic and financial information, are accessible by authorized personnel of a service provider located outside the European Union, in Morocco, a country not ensuring adequate protection for development purposes and maintenance This data transfer is governed by the standard contractual clauses established by the European Commission.
28.The user is informed that he has a right of access, query, and rectification which allows him, if necessary, to have personal data rectified, completed, updated, locked or erased. concerning him which are inaccurate, incomplete, equivocal, out of date or whose collection, use, communication or conservation is prohibited.
29.The user also has a right to object to the processing of their data for legitimate reasons as well as a right to object to this data being used for commercial prospecting purposes.
30.
31. Regarding the cookie policy implemented by the publisher, please refer to the “cookie policy” document.
4. Intellectual property
32.The content of the site, the general structure as well as the software, texts, animated or non-animated images, photographs, sound, know-how and all other elements making up the site are the exclusive property of the publisher or third parties who have granted the necessary rights.
33. Any total or partial representation of this site by any person whatsoever, without the express authorization of the site editor is prohibited and would constitute an infringement punishable by the articles of the Intellectual Property Code.
34.The same applies to the databases appearing, where applicable, on the website which are protected by the articles of the Intellectual Property Code. 35.The distinctive signs of the site publisher and its partners, such as domain names, brands, names as well as logos appearing on the site are protected by the Intellectual Property Code.
36. Any total or partial reproduction of these distinctive signs made from elements of the site without the express authorization of the site editor is therefore prohibited, within the meaning of the Intellectual Property Code.
5. Hyperlinks
37. Users and visitors to the website cannot set up a hyperlink to this site without the express prior authorization of the website publisher.
38. Under no circumstances can this authorization be qualified as an implicit affiliation agreement.
39.In any event, links to the website must be removed at the first request of the website publisher.
40.The site editor reserves the right to set up hyperlinks on its website giving access to web pages other than those on its site.
41. Users are formally informed that the sites to which they can access via hypertext links do not belong to the publisher of the website.
42.The publisher of the website cannot be responsible for access by users via hypertext links set up within the framework of the website to other resources present on the internet network, nor for the content of the information provided. on these sites for the activation of the hyperlink.
6. Applicable law
43.French law is applicable for both formal and substantive rules.
44. Any dispute arising directly or indirectly from the use of the site will fall under the jurisdiction of the French courts.
7. Modification of the legal notice
45.Maisononado.com reserves the right to modify and update this legal notice at any time and without notice.
46.The user is therefore invited to consult it regularly.
8. Cookies
47. Use of cookies on Maisonado.com
Like most commercial sites, Maisonado.com uses cookies. They allow online purchases to be made, the optimization of the website and its personalization according to the user. This page describes why cookies are used and how they work.
48. What is a cookie?
Cookies are small data files sent by a website and stored in the Internet user's browser. They make it possible to temporarily save information concerning visits and visitors to the site. Thus, each time the Internet user visits the same site, the data from his previous visit is retrieved. Cookies do not generate or transmit viruses.
49. Some cookies are essential for using the site, others make it possible to optimize and personalize the content displayed.
50. Cookies make it possible to optimize the use of the site by:
•displaying navigation parameters relevant to the user, •resolving bugs or allowing rapid retrieval of useful information. •improving the user experience when the Internet user browses Maisononado.com
51. To modify your cookie settings, you can inform yourself according to your browser:
Chrome : https://support.google.com/chrome/answer/95647?hl=fr
Safari : http://safari.helpmax.net/fr/securite-et-confidentialite/gestion-des-cookies
IE : http://windows.microsoft.com/fr-fr/windows7/block-enable-or-allow-cookies
Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Your order
💳 What payment methods are accepted?
We accept multiple payment methods to provide a convenient and secure shopping experience for our customers.
Accepted payment methods are: Paypal, Visa, Carte Bleue, Mastercard, American Express, Apple Pay.
Please note that accepted payment methods may vary depending on the region or country of delivery.
We do our best to provide convenient and secure payment options to our customers.
If you have specific questions about the payment methods available for your order, please do not hesitate to contact our customer service.
🔐 Is my payment secure?
At Maison Onado, we take the security of your personal information and payment data very seriously. We use the highest security standards to protect your personal information and online payment.
Payment information is processed by our trusted payment partners, such as PayPal and Stripe, who also comply with the highest security standards.
If you have specific concerns about the security of your payment or experience any issues during the payment process, please do not hesitate to contact our customer service for assistance.
📥 Can I pay for my order with a gift card or credit?
To find out if your order has been confirmed, you can check your email to see if you have received an order confirmation email from ShopAerys. In this email you will find a summary of your order, including the products ordered, quantity, total price and delivery information.
📝 Can I modify or cancel my order?
Unfortunately, we are unable to change or cancel your order once it has been finalized.
This is because we start processing your order as soon as it is placed and we need to meet delivery times to satisfy all our customers.
However, if you have a problem with your order once it is delivered, you can contact our customer service for assistance with returning or refunding your order.
⏰ Can I track the delivery of my package?
Once your order is shipped, you will receive a confirmation email with tracking information for your package, as well as a link to the website of the carrier who was responsible for delivery.
You can click the tracking link to track your delivery status in real time.
Tracking information will let you know where your package is at all times and ensure it is on its way to your delivery address.
Delivery
⌛️ Delivery times
Delivery times may vary depending on the delivery destination.
Here is some general information on delivery times:
- In mainland France: orders are generally delivered within 2 to 5 working days.
- Overseas (DOM-TOM): delivery times may vary depending on the destination and transport methods. Typically, orders are delivered within 5-10 business days.
- Abroad: delivery times may also vary depending on the destination and transport methods. Typically, orders are delivered within 5-15 business days.
We do our best to deliver your orders as quickly as possible and keep you informed of the status of your delivery.
💌 If you have specific questions about delivery times for your order, please do not hesitate to contact our customer service.
Return and refund
📎 Can I make a return?
Only orders placed on Maisononado.com are subject to returns or exchanges.
You have 15 days from the order dateto return the item(s) that do not suit you.
We guarantee a full refund for any item you are not completely satisfied with, provided it is returned to us intact within fifteen days of receipt.
Refunds will be made using the payment method you originally used when purchasing.
📪 How to make a return?
Any item that is not suitable must be returned within 15 days, unworn, in its original packaging and with its label, to the following address:
Maison Onado jeans - Returns Service
70 Avenue Victor Hugo
Fashion center Lot 92
93300 Aubervilliers, France
Once we have received your return package, Maison Onado will reimburse you for the amount of the returned item(s) within 15 working days.